Assistant Manager - Customer Relation

Posted 12 days ago by Acquest (Pvt) Ltd, Classification: Call Centre & Customer Service

As Sri Lanka's leading real estate solutions provider, we are growing rapidly and are looking to expand our team of talented individuals who share our passion. We invite you to be a part of this rewarding journey, where a fulfilling career await the right candidates.

Job Description:

  • Understanding and catering to client requirements.
  • Updating the CRM accurately in a timely manner.
  • Coordinating photoshoots of properties.
  • Canvassing for new listings.
  • Planning, coordination and monitoring of property promotions.

An ideal candidate should possess:

  • The candidate should be between 30 - 40 years.
  • Should be a Degree or Diploma holder or be fully/part-qualified in a professional qualification (not essential).
  • Should possess 2+ years of experience in a customer service role.
  • Experience in handling a CRM would be an added advantage.
  • Should be proficient in the use of Microsoft Applications.
  • Excellent communication skills in English, both written and verbal and a working knowledge of Sinhala is required.
  • Good phone etiquette and attention to detail is essential.
  • Must always ensure accuracy of information and maintain confidentiality.
  • Should be well organized, able to prioritize tasks and meet deadlines.
  • Candidate should possess strong interpersonal skills
  • Be able to work independently with minimum supervision.

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