Assistant Manager - Customer Relations

Posted a month ago by Acquest (Pvt) Ltd, Classification: Call Centre & Customer Service

Job Description:

  • Understanding and catering to client requirements.
  • Updating the CRM accurately in a timely manner.
  • Coordinating photoshoots of properties.
  • Canvassing for new listings.
  • Planning, coordination and monitoring of property promotions.

An ideal candidate should possess:

  • The candidate should be between 30 - 40 years.
  • Should be a Degree or Diploma holder or be fully/part-qualified in a professional qualification (not essential).
  • Should possess 2+ years of experience in a customer service role.
  • Experience in handling a CRM would be an added advantage.
  • Should be proficient in the use of Microsoft Applications.
  • Excellent communication skills in English, both written and verbal and a working knowledge of Sinhala is required.
  • Good phone etiquette and attention to detail is essential.
  • Must always ensure accuracy of information and maintain confidentiality.
  • Should be well organized, able to prioritize tasks and meet deadlines.
  • Candidate should possess strong interpersonal skills.
  • Be able to work independently with minimum supervision.

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