Assistant Manager - Customer Relations

Job Description:

• Understanding and catering to client requirements.
• Updating the CRM accurately in a timely manner.
• Coordinating photoshoots of properties.
• Canvassing for new listings.
• Planning, coordination and monitoring of property promotions.

An ideal candidate should possess:

• The candidate should be between 30 - 40 years.
• Should be a Degree or Diploma holder or be fully/part-qualified in a professional qualification (not essential).
• Should possess 2+ years of experience in a customer service role.
• Experience in handling a CRM would be an added advantage.
• Should be proficient in the use of Microsoft Applications.
• Excellent communication skills in English, both written and verbal and a working knowledge of Sinhala is required.
• Good phone etiquette and attention to detail is essential.
• Must always ensure accuracy of information and maintain confidentiality.
• Should be well organized, able to prioritize tasks and meet deadlines.
• Candidate should possess strong interpersonal skills.
• Be able to work independently with minimum supervision.

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