Associate IT Support Engineer

We are on the lookout for an Associate IT Support Engineer that performs at a world-class level, displays impeccable attention to detail, and consistently delivers with excellence.

WHAT YOU WILL BE ACCOUNTABLE FOR:

• Basic system administration tasks such as 365 account management.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up.
• Apply OS patched and upgrades on a regular basis and upgrade administrative tools and utilities.
• Follow Laptop/PC Maintenance schedule on time. Access removal and setup assets such laptops/ phone timely manner.
• Monitoring network and systems to improve performance.
• Maintaining and installation security solution including CCTV. Access controls.
• Responsible for company Local Area Network/ VoIP and other communication detail inventory.
• Ensure al the IT devices properly maintained on web-based asset management system.
• Willing to work long/outside work hours when needed.
• Passionate for taking up new challenges and full filling it up to the expected level.
• Ability to work under minimum supervision.

EXPERIENCE, SKILLS & KNOWLEDGE:

• Must have 2-3 years of Experience
• Excellent analytical and problem-solving skills
• Cisco/Microsoft certified
• Ability to work hard and with minimum supervision
• Bachelor's Degree in computer Science or relevant
• Great team player
• Good communication skills - Good Command in English is a must.
• Good understanding about TCP/IP and networking
• Excellent knowledge of windows client operating systems
• Flexibility to work for 24/7 time zones on a shifts and roster basis

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