Associate IT Support Engineer

Posted 10 months ago by TeKnowledge Shared Services (Pvt) Ltd, Classification: IT & Telecoms

We are on the lookout for an Associate IT Support Engineer that performs at a world-class level, displays impeccable attention to detail, and consistently delivers with excellence.


  • Basic system administration tasks such as 365 account management.
  • Perform daily backup operations, ensuring all required file systems and system data are successfully backed up.
  • Apply OS patched and upgrades on a regular basis and upgrade administrative tools and utilities.
  • Follow Laptop/PC Maintenance schedule on time. Access removal and setup assets such laptops/ phone timely manner.
  • Monitoring network and systems to improve performance.
  • Maintaining and installation security solution including CCTV. Access controls.
  • Responsible for company Local Area Network/ VoIP and other communication detail inventory.
  • Ensure al the IT devices properly maintained on web-based asset management system.
  • Willing to work long/outside work hours when needed.
  • Passionate for taking up new challenges and full filling it up to the expected level.
  • Ability to work under minimum supervision.


  • Must have 2-3 years of Experience
  • Excellent analytical and problem-solving skills
  • Cisco/Microsoft certified
  • Ability to work hard and with minimum supervision
  • Bachelor's Degree in computer Science or relevant
  • Great team player
  • Good communication skills - Good Command in English is a must.
  • Good understanding about TCP/IP and networking
  • Excellent knowledge of windows client operating systems
  • Flexibility to work for 24/7 time zones on a shifts and roster basis

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