Bungalow Manager Demodara

Posted a year ago by Teardrop Boutique Management, Classification: Hospitality & Tourism

Teardrop Hotels is a collection of 7 stylish, luxury boutique hotels and tea bungalows in distinct regions across the island.

Responsibilities

  • Organise activities and assign responsibilities to employees to ensure productivity
  • Ensure proper communication in order to improve services with the Head Office team
  • Handling guests' related matters and potential complaints during their stay
  • Evaluate hotel performance and ensure compliance with health & safety, and sustainability related rules
  • Set and achieve sales and profit targets
  • Partake in financial activities including setting budgets and assigning funds to departments
  • Coordinate with external parties including suppliers and contractors
  • Resolve issues regarding hotel services, amenities, and policies

Prerequisites

  • Minimum 3 years' experience in hotel management or a similar role
  • Bachelor's degree in hospitality, business administration or relevant field will be an added advantage
  • Strong understanding of hotel management best practices
  • Outstanding interpersonal communication and customer service skills
  • Exceptional leadership abilities with great attention to detail

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