Call Center Executive


  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Identify customers' needs, clarify information, research every issue and provide solutions. 
  • Seize opportunities to upsell products when they arise.
  • Frequently attend educational seminars to improve knowledge and performance level. Meet personal/team call targets.


  • Candidates below 25 years of age is preferred.
  • Previous experience in a customer support role will be an added advantage
  • Knowledge in MS Office package.
  • Track record of over-achieving quota.
  • Strong phone and verbal communication skills along with active listening.
  • Familiarity with CRM systems and practices.
  • Ability to multi-task, set priorities and manage time effectively.

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