Responsibilities
- Handling all incoming/outgoing calls related to life/health inquiries.
- Follow up on customer calls whenever necessary & respond to emails.
- Manager and resolve customer complaints.
- Maintain positive relationship with clients and coordinate with other departments all the time.
Qualifications
- Successfully completed G.C.E. Advanced Level examination.
- Sound knowledge in MS Office package.
- Excellent communication skills in English & Sinhala.
- Communication skill in Tamil language will be an added advantage.
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