Call Center Representative - Restaurant
Posted 19 days ago by Softlogic Holdings PLC, Classification: Call Centre & Customer Service
Mandatory Requirements
- Previous Call Center experience (preferably in a fast-food chain restaurant)
- Candidate should be residing Colombo
- Ability to speak in Sinhala and English (Tamil would be an advantage)
- Experienced in handling MS Office package (Excel/Word)
- Work on shift basis from 11.00 a.m. to 11.00 p.m.
- Having a personal computer would be an added advantage (for the purpose of flexible shift arrangements)
The Job Role
- Go the extra mile to exceed customer expectations.
- Handle customer inquiries and complaints.
- Provide necessary solutions in order to sustain customer loyalty.
- Actively listen and solve problems of customers.
Apply via SpotJobs
Please click APPLY NOW button to upload your CV via SpotJobs