- Strong Verbal & Written Communication in English
- Has to be passionate about the job 2 Years experience in the field of Client Relations
- Dynamic, Innovative & Target Driven A Team Player
- Ability to work in a high pressure & fast moving environment
- Willing to work Australian Time
- Maintain regular communication with clients, addressing inquiries and ensuring their needs are met.
- Resolve client concerns promptly, collaborating with internal teams for solutions.
- Cultivate long-term relationships, understanding client goals and fostering loyalty.
- Gather and relay client feedback to improve products/services and enhance customer experience
- Manage contract renewals and explore upselling opportunities based on client requirements.
Our Core Values:
- TRUST | ACCOUNTABILITY | PERSEVERANCE | TEAM WORK TRANSPARENCY | INTEGRITY
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