Customer Care Assistant

Posted a year ago by Asian Paints Causeway, Classification: Call Centre & Customer Service

Location: Panadura

Job Summary:

  • Handle customer orders/calls & quotations and resolve their complaints/clarifications.
  • Coordinate with Territory Managers by providing reports on invoices/pending payments.
  • Assist Territory Managers by handling sample requests and special orders.
  • Generate reports on customer orders/pending orders referring to the SAP system.
  • Ensure higher customer service for stakeholders

Eligibility Criteria:

  • Diploma in Business Management
  • 1 -2 years' experience in Customer Service function
  • Ability to work independently with minimum supervision
  • Sound knowledge in MS Office package
  • Experience in ERP systems, preferably SAP
  • Strong interpersonal Skills
  • Fluent in English and Sinhala language

Applicants matching the criterions are welcome to apply for this position and share your resume

We appreciate interest from all candidates and welcome applications against this as well as other relevant positions, since we have high volumes of applicants, only candidates meeting the requirements for the role will receive a communication from our team on the process ahead.

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No: 15, Noel Mendis Mawatha, Modarawila Industrial Estate, Panadura



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