Customer Care Executive/ Sales Coordinator

Posted 14 days ago by Jayasinghe Group, Classification: Call Centre & Customer Service

We are a leading Sri Lankan plastic packaging solutions provider with including printed laminated tubes exclusively catering to local and multinational brands with innovative and reliable solutions to food packaging, beverages, chemical, pharmaceutical and personal care products while adhering to high safety and environment standards with the accreditation of ISO 9001:2015 &22000:2018. 

We are seeking Young energetic & qualified Individual for the below mentioned positions for our factory located In Matugama.

Customer Care Executive

Responsibilities:

  • Will responsible to maintain the particular customers cluster which will be given to you.
  • Will responsible to collect customers' purchasing orders in correct time by coordinating with supplier chain department of client.
  • Will responsible to make coordination with production department until delivering of goods to customer.
  • Will responsible to arrange price quotation with coordinating with finance department when customer is requesting.
  • Responsible to make monthly sales forecast by getting of marketing managers involvement.
  • Responsible to discuss with Marketing Managers on customers' purchasing trends when it needed.
  • Will responsible to maintain documents related to the marketing process.

Required qualification & experience:

  • Should be qualified with Diploma/Certificate or equivalent relevant professional qualification.
  • Minimum 5 years' working experiences on handling of above mentioned responsibilities.
  • Sound knowledge in MS Word & in Excel
  • Should possess excellent communication and interpersonal skills.
  • Excellent oral and written communication in English.
  • Age in below 35 years.
  • Salary will be depending on experiences and qualifications.

Sales Coordinator

Required qualification & experience

  • Should pass G.C.E (A/L)
  • Minimum 2 years' experience working as Sales Coordinator/Customer Care Officer
  • Ability to coordinate sales activities and maintain good relationship with customers
  • Ability to maintain good relationship with marketing team and production team.
  • Sound knowledge in MS Word & in Excel
  • Should possess excellent communication and interpersonal skills.
  • Good oral and written communication in English.
  • Age in below 35 years.
  • Preferences would be given to those who are close proximity to Matugama.
  • Salary will be depending on experiences and qualifications.

The successful candidate would be offered with a competitive remuneration package on qualification and work experiences.

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