Customer Service Executive - Orugodawatta

Posted 22 days ago by FITS Express (Pvt) Ltd, Classification: Call Centre & Customer Service

Duties & Responsibilities

  • Build sustainable relationships of trust through open and interactive communication.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Follow up on leads and identify potential prospects.
  • Build prospect relationships by initiating communications.

Experience & Qualifications

  • Minimum one year experience in Customer Service/Sales.
  • Excellent communication skills in English and Sinhala.
  • Strong team player with a positive attitude.
  • Possess a confident and articulate telephone manner with excellent communication skills.
  • Previous experience in Courier/Logistics would be beneficial, but not essential, as training will be provided.

Apply via SpotJobs
Please click APPLY NOW button to upload your CV via SpotJobs

Share this job

Jobs at FITS Express (Pvt) Ltd