Duty Manager

Duty Manager should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the Management and to help formulate solutions.

SUMMARY OF RESPONSIBILITIES:

• Support and work with all Head of Departments in all aspects of running the property.
• Responsible for operative condition of all areas of the hotel.
• Monitor the purchase/requisitions of departments (receivables, payables).
• Store and Inventory Checks with all departments.
• Dealing with Suppliers/Vendors.
• Handling labor related matters.
• Assessing and reviewing customer satisfaction and service recovery process.
• Cost Management with Profit Maximization.

REQUIREMENTS:

• Degree or Diploma in Hospitality Management.
• Computer Knowledge, MS Office, Experience in Property Management Software's, and Revenue Management Systems.
• Minimum experience in similar capacity in a boutique or 5-star property.

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