Duty Manager

Posted 24 days ago by W 15 Colombo, Classification: Senior Management & Directors

Duty Manager should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the Management and to help formulate solutions.


  • Support and work with all Head of Departments in all aspects of running the property.
  • Responsible for operative condition of all areas of the hotel.
  • Monitor the purchase/requisitions of departments (receivables, payables).
  • Store and Inventory Checks with all departments.
  • Dealing with Suppliers/Vendors.
  • Handling labor related matters.
  • Assessing and reviewing customer satisfaction and service recovery process.
  • Cost Management with Profit Maximization.


  • Degree or Diploma in Hospitality Management.
  • Computer Knowledge, MS Office, Experience in Property Management Software's, and Revenue Management Systems.
  • Minimum experience in similar capacity in a boutique or 5-star property.

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