Executive - Agency Recovery
KEY RESPONSIBILITIES
- Manage and drive Agency teams to achieve assigned targets
- Maintain the flow rates, delinquency, NPCF ratios on assigned delinquent portfolios
- Contribute to the bottom-line by ensuring; Provision write bank, IIS reversal, Reduction credit losses & Employing optimal recovery methods to reduce cost of recovery through effective and efficient strategy formulation and implementation towards successful recovery of Non-Performing Advances
- Handle recruitment for Agency hiring
- Manage the Outsource Agencies and assist them to manage their portfolios
- Communicate with customers and arrange amicable settlements of debt
- Agency Performance Tracking
- Assist in designing, implementing & managing strategies towards reducing NPCF portfolio of the Bank
- Assist in formulating workouts /restructurings /reschedule of overdue & past due facilities to prevent credit losses to the Bank
EXPERIENCE & QUALIFICATIONS
- Minimum 5 years of experience in Recoveries with at least one year as a Junior Executive or Senior Banking Assistant with the exposure to Collections & Recovery
- Full / Part qualification in Banking or a Degree from a reputed University
- Previous experience in managing Agency teams will be an advantage
- Ability to converse in all three languages will be an added advantage
- Competencies in MS Office packages
- Good MIS and analytical skills
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