Junior Executive - Call Center

Responsibilities

• Handling all incoming/outgoing calls related to life/health inquiries.
• Follow up on customer 
• calls whenever necessary & respond to emails.
• Manager and resolve customer complaints.
• Maintain positive relationship with clients and coordinate with other departments all the time.

Qualifications

• Successfully completed G.C.E. Advanced Level examination.
• Sound knowledge in MS Office package.
• Excellent communication skills in English & Sinhala.
• Communication skill in Tamil language will be an added advantage.
• More than 1 years experience in a call center will be added advantage.
• Willingness and ability to work on shift basis including weekends as well

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