Junior Executive - Call Center

Posted 2 months ago by Softlogic Life Insurance PLC, Classification: Call Centre & Customer Service


  • Handling all incoming/outgoing calls related to life/health inquiries.
  • Follow up on customer 
  • calls whenever necessary & respond to emails.
  • Manager and resolve customer complaints.
  • Maintain positive relationship with clients and coordinate with other departments all the time.


  • Successfully completed G.C.E. Advanced Level examination.
  • Sound knowledge in MS Office package.
  • Excellent communication skills in English & Sinhala.
  • Communication skill in Tamil language will be an added advantage.
  • More than 1 years experience in a call center will be added advantage.
  • Willingness and ability to work on shift basis including weekends as well

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