Junior Executive/ Executive - Customer Service

We are a well-established freight forwarding & Logistics company in Sri Lanka looking to expand our team with young & energetic individuals who are interested to be a part of a winning team. 

The Job Role 

• Coordinate with local and overseas customers/agents for import export shipment arrangements.
• Coordinate with sales team and the other departments for handling shipments and shipping documents. 
• Crucially follow up on boarded shipments and update relevant parties with all information in time. 
• Update the systems and submit periodical reports and information needed to the sales team, management and the clients. 

Experience / Qualifications / Skills 

• Excellent communication, PR and negotiation skills. 
• Prioritizing, time management, organizational and relationship management skills
• Computer literacy (MS Office and e-mail/internet) 
• Language skills (English & Sinhala) both oral and written. 
• Minimum academic qualification is A/L. 
• Any other professional qualifications will be an added advantage. 
• Experience in customer service in any discipline will be an advantage

 An attractive remuneration and fringe benefits with excellent prospects for career advancements await the successful candidate.

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