Junior Executive - Front Line

Junior Executive Customer Care - Frontline

Responsibilities

• Answer inbound calls and provide high level of customers
• Handling Customers and customer cash flow
• Coordinating client and HOD meetings
• Involve in making survey calls for new products/customer service experience
• Maintaining reports and tasks assigned by the management

Qualifications

• Completion of GCE A/L's with good results
• Sound knowledge in MS office applications (Word and Excel)
• Excellent Polite communication skills in English & Sinhala
• Language proficiency in Tamil is an added advantage

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