Junior Executive IT

Posted a year ago by T FG Group of Companies, Classification: IT & Telecoms

Requirements:

  • IT related degree, higher diploma or other equivalent qualifications.
  • Qualified with computer Science or a related discipline; professional certifications IMCSE/ CCNA/OCA certifications will be added advantage.
  • Proven 1 - 3 experiences as an executive of network administrator or similar role.
  • Experience with databases, networks LAN, WAN and patch management.
  • Knowledge of system security and data backup/recovery.
  • Familiarity with various operating systems and platforms.
  • Ability to prioritize a wide range of workloads with critical deadlines.
  • Resourcefulness and problem-solving aptitude.
  • Excellent communication skills.

Responsibilities:

  • Provide helpdesk support and resolve problems to the end user's satisfaction.
  • Timely escalate issues that cannot be resolved to the next level.
  • Document internal procedures related to IT operations.
  • Evaluate user needs and system functionality and ensure ICT facilities meet these needs.
  • Regularly review the IT Asset management system and ensure audits are performed so that all IT assets are in order and represent the true picture of the IT asset position of the group.
  • Provide orientation to new users of existing technology.

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