Reservations Admin Executive Monsoon

Monsoon Restaurant & Bar serves South East Asian cuisine from Malaysia, Singapore, Indonesia, Thailand, and Vietnam in a relaxed, casual-chic dining atmosphere.

Responsibilities:

• Handle all reservation inquiries received online or via telephone
• Ensure all reservations are recorded and entered, following standard company procedures with clear and concise information
• Maximise conversion of inquiries and maintain relationships with guests by communicating in a clear, friendly, and polite manner
• Provide timely updates to the management and colleagues regarding reservations
• Assist with managing our Monsoon Home Range retail operations effectively, coordinating with suppliers, etc
• Assist in the coordination and distribution of other admin work
• Assist the Operations Manager, Group F&B Manager, and the rest of the team with coordinating events, promotions, etc
• Coordinate with the marketing team regarding events, promotions, etc

Prerequisites:

• A minimum of two years of experience in a similar position in the hotel/restaurant sector will be an added advantage
• Excellent written and communication skills
• Candidates in and around Colombo will be an added advantage
• Knowledge of Microsoft Office - mainly Excel and Word
• Fully vaccinated candidates are encouraged to apply

Be a part of the Monsoon team!

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We are an equal-opportunity employer, and invite applications from all qualified individuals.

www.monsooncolombo.com