Monsoon Restaurant & Bar serves South East Asian cuisine from Malaysia, Singapore, Indonesia, Thailand, and Vietnam in a relaxed, casual-chic dining atmosphere.
- Handle all reservation inquiries received online or via telephone
- Ensure all reservations are recorded and entered, following standard company procedures with clear and concise information
- Maximise conversion of inquiries and maintain relationships with guests by communicating in a clear, friendly, and polite manner
- Provide timely updates to the management and colleagues regarding reservations
- Assist with managing our Monsoon Home Range retail operations effectively, coordinating with suppliers, etc
- Assist in the coordination and distribution of other admin work
- Assist the Operations Manager, Group F&B Manager, and the rest of the team with coordinating events, promotions, etc
- Coordinate with the marketing team regarding events, promotions, etc
- A minimum of two years of experience in a similar position in the hotel/restaurant sector will be an added advantage
- Excellent written and communication skills
- Candidates in and around Colombo will be an added advantage
- Knowledge of Microsoft Office - mainly Excel and Word
- Fully vaccinated candidates are encouraged to apply
Be a part of the Monsoon team!
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We are an equal-opportunity employer, and invite applications from all qualified individuals.