Roles and Responsibilities:
- Monitoring routing and quality performance of A2P SMS.
- Data Analysis and monitoring of large sets of data associated with A2P SMS routing, pricing information and various quality KPI's and metrics.
- Analyzing A2P SMS revenues and cost control.
- Proactively react to an automated system and data alerts and perform corrective actions.
- Setting and managing pricing related tasks, generating customer rate cards etc.
- Cost optimization of A2P SMS route inventory.
- Assisting with business initiatives and projects associated with new agreements with potential clients or suppliers.
- Working closely with Firewall and Sales teams to provide the necessary business-related data.
- Working with support teams/vendors and customers to resolve issues related to routing performance.
- Updating Global changes in routing features and restrictions regularly.
Qualifications, Experience and Skills:
- A minimum of 3 years of experience in similar role is preferable
- A degree in Information Technology, Mathematics, Engineering or Telecommunication is essential
- A2P SMS or Any other Telecom Experience will be an advantage
- Understanding of database and various database systems (e.g. SQL, Elastic Stack and/ or others),
- Experience in Power BI is essential.
- Have experience using Data Management Tools (e.g. Pentaho, Tableau, Kibana and/or others),
- Well versed in Microsoft Office applications (Excel)
- Have proven experience in data analysis and business reporting
- Strong analytical and numerical skills
- Strong in time management, problem solving, prioritization and planning skills, ability to handle multiple
- concurrent tasks
- Multi-tasking and with high prioritization abilities
- Have a self-starter mentality and able to work in fast-paced, constantly changing environment
- Procurement experience will be an advantage
- Excellent written and spoken skills in English is essential
- A good team player with strong interpersonal and communication skills with a dedicated work culture.
What we offer
- Attractive remuneration package
- Medical Insurance
- Annual increment and bonus
- Poya day allowances
- Career development and further growth opportunities
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