Routing Engineer (Telecom/SMS)

Posted 16 days ago by Zentech Global (Pvt) Ltd, Classification: IT & Telecoms

Roles and Responsibilities:

  • Monitoring routing and quality performance of A2P SMS.
  • Data Analysis and monitoring of large sets of data associated with A2P SMS routing, pricing information and various quality KPI's and metrics.
  • Analyzing A2P SMS revenues and cost control.
  • Proactively react to an automated system and data alerts and perform corrective actions.
  • Setting and managing pricing related tasks, generating customer rate cards etc.
  • Cost optimization of A2P SMS route inventory.
  • Assisting with business initiatives and projects associated with new agreements with potential clients or suppliers.
  • Working closely with Firewall and Sales teams to provide the necessary business-related data.
  • Working with support teams/vendors and customers to resolve issues related to routing performance.
  • Updating Global changes in routing features and restrictions regularly.

Qualifications, Experience and Skills:

  • A minimum of 3 years of experience in similar role is preferable
  • A degree in Information Technology, Mathematics, Engineering or Telecommunication is essential
  • A2P SMS or Any other Telecom Experience will be an advantage
  • Understanding of database and various database systems (e.g. SQL, Elastic Stack and/ or others),
  • Experience in Power BI is essential.
  • Have experience using Data Management Tools (e.g. Pentaho, Tableau, Kibana and/or others),
  • Well versed in Microsoft Office applications (Excel)
  • Have proven experience in data analysis and business reporting
  • Strong analytical and numerical skills
  • Strong in time management, problem solving, prioritization and planning skills, ability to handle multiple
  • concurrent tasks
  • Multi-tasking and with high prioritization abilities
  • Have a self-starter mentality and able to work in fast-paced, constantly changing environment
  • Procurement experience will be an advantage
  • Excellent written and spoken skills in English is essential
  • A good team player with strong interpersonal and communication skills with a dedicated work culture.

What we offer

  • Attractive remuneration package
  • Medical Insurance
  • Annual increment and bonus
  • Poya day allowances
  • Career development and further growth opportunities

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