Senior Customer Coordinator

Key Responsibilities :

• Responding to customer inquiries and requests via telephone, email, in a timely fashion.
• Managing all inquiries, requests, resolutions, and follow-up tasks.
• Taking ownership of customers inquiries and follow-up through to provide the better service to customer.

Qualifications :

• Hands on experience on computer applications such as ERP, Office package.
• Previous experience in manufacturing environment will be added advantage industry would be an added advantage.
• Strong communication skills.
• Able to work under pressure to meet tight deadlines.

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