Senior Process Associate Quality Assurance

Posted a month ago by InfoMate (Pvt) Ltd, Classification: Banking & Financial Services


  • Inspect transactions to ensure the accuracy and make sure corrective actions are taken for quality findings.
  • Preparation and presenting of Daily/Weekly/Monthly MIS reports and sharing with respective stakeholders including top management.
  • Review, implement process standards such as TAT, Quality, Productivity etc.
  • Conducting periodical audits for identified processes.
  • Performing root cause analysis for client complaints.
  • Carrying out risk analysis for critical processes.
  • Researching, evaluating, and implementing process changes or improvements.
  • Active involvement in new process migration for existing or new clients/operations and developing & implementing quality framework.
  • Participating client and internal meetings representing quality.


  • Completion of GCE O/L and GCE A/L Examinations.
  • Degree/Undergraduate or a part qualification in CIMA, ACCA, AAT.
  • 1 to 2 years' experience in Auditing.
  • Good communication skills and Interpersonal skills.

What We Offer

  • An opportunity to work in a dynamic, friendly, exciting, and fun-filled
  • Continuous Training on accounting, soft skills, best practices
  • An entry into the John Keells Group, Sri Lanka's largest listed conglomerate.
  • Fulfill training requirements of ACCA, CIMA, CMA and CA Sri Lanka

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