Locations: 101, Colombo 10, 00700, LK
Job Responsibilities
- Planning and provisioning, including installation, configuration, monitoring, troubleshooting and maintenance of ICT systems (including network and security related devices) as per company and industry guidelines and compliance needs.
- Maintenance of configuration logs and backups of the relevant infrastructure
- Provide Level 2 support to end users as per agreed SLAs
- Maintain an inventory of relevant systems and network infrastructure and keep tabs of preventive maintenance
- Provide guidance, support and technical knowhow to co-workers and end users as needed
Candidate Profile
- Degree from a recognized University
- Relevant Professional qualifications (CCNP, MCSA etc.,) would be an advantage
- 2+ years of relevant working experience specially in a WAN environment
- Good communication and interpersonal skills
- Problem solving ability, ability to multi-task and learn new concepts quickly
- Recommend adoption of suitable new trends and concepts based on organization relevance
- Team orientation