Shop Manager

Job Responsibilities

• Responsible for driving sales performance of our flagship store to achieve overall business strategies and directions.
• Continuously strive to differentiate and create meaningful customer engagement and achieve excellence in service.
• Lead day-to-day operations to optimize store operational efficiency and effectiveness.
• Manage sales floor to ensure high motivation, productivity and energy among staff.
• Review and analyze business performance, and provide creative solutions to overcome challenges.
• Provide sound leadership and promote teamwork through open communication, training, coaching and support.
• Prepare and deliver effective performance appraisals and feedback to ensure staff are consistently growing in skills, confidence and performance.

Requirements

• 5 or more relevant years in a retail environment in a leadership capacity.
• Experience in handling multiple product categories
• Goal oriented and meticulous.
• Proficient in English to liaise with customers and business communication needs.
• Good communication and interpersonal skills
• Strong leadership skills, with ability to lead a lean team in a fast-paced environment

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