Staff Officer IT

Posted 13 days ago by T FG Group of Companies, Classification: IT & Telecoms


  • Reading a degree, higher diploma or other equivalent qualifications.
  • Qualified with computer Science or a related discipline; professional certifications IMCSE/ CCNA/OCA certifications will be added advantage.
  • Proven experiences in the field of IT.
  • Experience with networks LAN and WAN.
  • Familiarity with various operating systems.
  • Ability to prioritize a wide range of workloads with critical deadlines.
  • Resourcefulness and problem-solving aptitude
  • Excellent communication skills.


  • Provide helpdesk support and resolve problems to the end user's satisfaction.
  • Log all requests received to IT Help desk in help desk ticketing system and respond quickly and effectively to those requests received through the IT helpdesk.
  • Follow up on support calls till the tickets are tagged as resolved completed by the requester.
  • Setup accounts and workstations.

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