Team Leader – Contact Centre Operations

Posted 21 days ago by Iterate (Pvt) Ltd, Classification: Call Centre & Customer Service

In a world where customers consistently interact with your brand across multiple channels—including digital and social—everyone at our client company values the ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.

Put simply: They break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.

Their tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.

  • Should have minimum 3 years’ experience in a call center
  • Ability to manage a team
  • Age below 35 years
  • Location – Malabe

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