Technical Writer

Posted a year ago by CAMMS Group, Classification: Marketing

Responsibilities

  • Produce content in the form of user guides, online manuals, and FAQs, for all Camma products in a concise and comprehensive manner as per industry standards
  • Produce technical content for product related documentation and technical templates for various product functionalities
  • Collaborate with multiple product development teams and the management to elicit requirements for user related documentation
  • Monitor already exiting content to offer suggestions for improvement
  • Produce/revise technical information in an easy-to-understand language for multiple audiences
  • Convert business logics/diagrams into simple understandable content
  • Collaborate the release note process and review release notes for the product and solution teams to produce it to marketing for publication
  • Assist in technical documentation for internal teams such as developers, quality analysts, and business analysts
  • Ability to assist in producing documentation based on architecture diagrams
  • Proofread and edit all content before publication as and when required
  • Proofread company-wide documentation as and when required by the business

Requirements

  • Established record of excellent demonstrated technical writing skills
  • Immaculate grasp of the English language
  • Ability to work independently with minimal supervision
  • 1-3 years of experience in a similar capacity
  • Strong interpersonal skills and willingness to communicate with internal clients, colleagues, and management
  • Ability to work on multiple projects with different objectives simultaneously
  • Strict adherence to the style guides of Camms and its policies for publication
  • Good time management skills, including prioritising, scheduling, and adapting as necessary
  • Proficiency with document editing tool such as Confluence, Microsoft Word, Excel, PowerPoint, and working with SharePoint
  • Strict adherence to the company's brand image and product requirements

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