Responsibilities
- Produce content in the form of user guides, online manuals, and FAQs, for all Camma products in a concise and comprehensive manner as per industry standards
- Produce technical content for product related documentation and technical templates for various product functionalities
- Collaborate with multiple product development teams and the management to elicit requirements for user related documentation
- Monitor already exiting content to offer suggestions for improvement
- Produce/revise technical information in an easy-to-understand language for multiple audiences
- Convert business logics/diagrams into simple understandable content
- Collaborate the release note process and review release notes for the product and solution teams to produce it to marketing for publication
- Assist in technical documentation for internal teams such as developers, quality analysts, and business analysts
- Ability to assist in producing documentation based on architecture diagrams
- Proofread and edit all content before publication as and when required
- Proofread company-wide documentation as and when required by the business
Requirements
- Established record of excellent demonstrated technical writing skills
- Immaculate grasp of the English language
- Ability to work independently with minimal supervision
- 1-3 years of experience in a similar capacity
- Strong interpersonal skills and willingness to communicate with internal clients, colleagues, and management
- Ability to work on multiple projects with different objectives simultaneously
- Strict adherence to the style guides of Camms and its policies for publication
- Good time management skills, including prioritising, scheduling, and adapting as necessary
- Proficiency with document editing tool such as Confluence, Microsoft Word, Excel, PowerPoint, and working with SharePoint
- Strict adherence to the company's brand image and product requirements
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