Telephone Operator

IF YOU ASPIRE TO JOIN THE PRESTIGIOUS BRAND LEADER IN THE GOLD JEWELLERY INDUSTRY IN SRI LANKA AND WORK WITH A DYNAMIC RESULTS-ORIENTED TEAM, THIS IS THE OPPORTUNITY.
WE ARE IN SEARCH OF A TALENTED INDIVIDUAL FOR THE ABOVE POSITION. 

Key Responsibilities:

• Operating the switchboard (PABX System) and routing incoming calls to the appropriate division/person.
• Handle customer calls/inquiries whilst maintaining our customer service standards.
• Maintain records of all incoming calls and outgoing calls.
• Assist in general administrative work.
• Perform additional duties that commensurate with this job role, as and when requested by the management.

The ideal candidate for this role should have completed GCE (A/L) qualification. Having an excellent command of the English language with a flair for customer service and excellent telephone etiquette whilst having a minimum of 2 years experience in a similar role in a sales-oriented organization would be prerequisites.
Successful candidates can look forward to the best remuneration package in the industry. Benefits include medical insurance, performance-based incentives, and seasonal bonuses

If you meet the required criteria and are confident in facing challenges, please e-mail your CV via SpotJobs including a recent photograph and contact details of two non-related referees.

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Head of Human Resources.
Vogue Jewellers (Pvt) Ltd. No. 528, Galle Road, Colombo 03.
www.voguejewellers.lk