Telephone Operator - Colpetty Branch

Posted a month ago by Vogue Jewellers (Pvt) Ltd, Classification: Call Centre & Customer Service

Key Responsibilities:

  1. Operating the switchboard (PABX System) and routing incoming calls to appropriate division/person.
  2. Handle customer calls/inquiries whilst maintaining our customer service standards.
  3. Maintain records of all incoming calls and outgoing calls.
  4. Assist in general administrative work.
  5. Perform additional duties that commensurate with this job role, as and when requested by the management.
  • The ideal candidate for this role should have completed GCE (A/L) qualification. Having an excellent command of English language with a flair for customer service and excellent telephone etiquettes whilst having a minimum of 2 years experience in a similar role in a sales oriented organization would be prerequisites.
  • Successful candidates can look forward to the best remuneration package in the industry.
  • Benefits include medical insurance, performance based incentives and seasonal bonuses

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