Verification Executive

Posted 5 months ago by Zephyr Solutions (Pvt) Ltd, Classification: Banking & Financial Services

ROLE & RESPONSIBILITIES

  • Verification of applicants to determine financial eligibility and feasibility of granting loans.
  • Able and willing to learn conduct/follow a digital KYC process. 
  • Determine all applicable ratios and metrics and set up debt payment plans.
  • Communicate with customers either to request or to provide information.
  • Justify decisions (approvals/rejections) and report on them.
  • Complete loan application and counsel Customer on policies and restrictions
  • Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the Conversation.

REQUIREMENTS

  • Minimum 01-year experience working in Call Centre, Micro Finance, or Banking /Insurance Companies
  • Excellent analytical, communication and listening skills.
  • Good level of computer literacy.
  • Ability to learn quickly and adaptability.
  • Flexibility to work 5.5 days per week, across Monday to Sunday 
  • Aged between 18-30 years

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