RESPONSIBILITIES
- Effective leadership of the villa team towards operational goals, prioritising guest satisfaction and the desired financial results
- Build strong relationships with in-house guests to identify personal preferences to serve effectively
- Creating, monitoring, and driving the villa team towards
actual and projected sales targets, without compromising on guest satisfaction - Develop SOP's and strategies aligned with Ishq's brand values and ethos
- Constant communication with internal staff and headquarters
PREREQUISITES
- Minimum of 3 years' experience in hotel management at a reputed luxury boutique hotel or villa
- Fluency in written and spoken English, spoken Sinhala (any other language is a bonus)
- Must be professional and possess excellent presentation, organisational and effective time-management skills
- Flexible schedules and hours, and a willingness to work on weekends & holidays is required
Based at Ishq Talpe
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